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Goods should be returned within 14 days of delivery ( full price & sale ).

All products must be returned in a re-saleable condition. This means the product and its packaging, labels and tags are undamaged and unused. We will not accept worn, damaged, altered or used goods.

We reserve the right to reduce the amount of monies refunded (up to the value of the contract price) where the value of the goods are diminished from your handling of the goods which goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.

We shall evaluate the condition of the product by considering if your handling goes beyond that which might reasonably be allowed in a shop and the general wear of the product.

You, the customer, pay for the return postage of your unwanted items, we can only refund the unwanted item, not your delivery.

Due to the store being closed, if an item needs to be returned please email – info@meleclifton.co.uk where we will inform you where to return the item.

14 days exchange or credit note – no refund.